Pokemon Go Errors: When The Game Stops

The game has exploded, taking the world by storm but unfortunately you may encounter a few Pokemon Go errors when you’re out hunting. pokemon go errorsThese faults and glitches can lead to frustrating sessions and hinder your full enjoyment of the game. Here are some common Pokemon Go errors that can appear while playing Pokemon go. We’ll also cover the causes of them and how to solve them.


Unable to Authenticate Error

One of the most common Pokemon Go errors that a majority of Pokemon Go players have complained about is the “unable to authenticate” error. When players try to log in to their Pokemon Trainer Club or Google account, the servers fails to identify them. The reason for this is not because they are banned from playing Pokemon Go but rather because the server is overloaded with so many people trying to play simultaneously.



  • You can simply wait for a while for the server issues to be resolved and then try again.
  • If you’re using a Trainer Club account, try restarting the game or switching to sign-in via Google account.
  • Restart your device.
  • If all the solutions above fail, try clearing all Pokemon Go app data and restart the game by creating a new character.


Failed to Log in or the Game Doesn’t Load

This error often appears  if players are in areas with a poor internet connection. pokemon go errorsHowever, sometimes this problem may not be because of internet connection but because of the server being down.



  • If you are experiencing this error, try disabling and re-enabling the internet connections on your device and then tap retry.
  • If disabling and re-enabling internet connection fails. Try visiting the server status site. If it suggests there is a problem with the servers then wait a few minutes and try again.


Pokemon Go Won’t Install or Open

Another error that has frustrated many Pokemon players is that of Pokemon Go not installing or opening. This may be because of the device you are using. There are some set of requirements that are needed for Pokemon Go to function on a device. For Android phones, you need to have at least 2 GB RAM and the device needs to be running Android 4.4.4 or later. iOs devices like iPad, iPhone, and iPod touch need to be running iOS 8 or higher.


If your device meets the requirements, then you need to try the following fixes:

  • Log out of Pokemon Go and log in again.
  • Make sure your internet connection is working and stable.
  • Wait for the server to go up and try again.


You Already Own this Item Error

This is an Android-only problem. When you are buying PokeCoins from Pokemon Go shop, and your device loses internet connection, your might experience this error.



  • Exit Pokemon Go and try again.
  • Restart your device.
  • Make sure internet connection is stable.


Pokemon Go Freezes When Capturing Pokemon

Many players who are using Apple have reported experiencing this error. pokemon go errorsPokemon Go freezes when they are trying to catch Pokemon. This can also happen when you are in the middle of a battle. Try one of the following solutions if you are experiencing this glitch:



  • Try switching off your data and then turning it back on. You can do this by switching to airplane mode or simply disabling your data allowance.
  • Sign out the game and restart your device.


Audio Distorted Error

Niantic has listed this as one of the errors they are going to be looking on for their next update. If you have noticed that the music starts getting distorted or delayed while you are playing the game, this has no known solution yet. Mostly, this problem is experienced by those users who are connecting Bluetooth audio devices to their mobile phones.

However, the best thing do is:

  • Reset your phone and try again.
  • Make sure you have you WI-FI or mobile data turned on, and not the Bluetooth feature.


GPS Inaccuracy

Pokemon Go relies on GPS. It is impossible to play the game without it. However, there are some trainers whose devices are GPS enabled but are still receiving the “GPS signal not found” error.



  • If you are using an Android phone, swipe down the notification shade. Turn on your ‘location’ settings.
  • For iOS, open Settings > Privacy > Local services.
  • Ensure WiFi or internet connection is on.
  • If the problem persists, try restarting the device.


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